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Enterprise work rarely lives in a single app. Agents orchestrate across Salesforce, ServiceNow, Workday, Slack, Jira, and your custom stack — as if they were one tool.
Ask a human to onboard an employee and they touch five systems. Ask an AI to do it and most stop at the first API call. Multi-system orchestration is what it takes to finish the task — sequencing, retries, compensating actions, and a single audit trail across all of it.
Each integrated system exposes its capabilities as typed tool definitions the agent can reason about — not raw OpenAPI dumps.
The agent sequences tool calls to respect dependencies: create the Workday record before provisioning access, provision access before inviting to Slack.
When a later step fails, the design uses system-supported compensation and reconciliation. Rollback behavior is mapped and tested for each integration.
Connectors for the systems enterprise work actually runs on: ITSM, ERP, HRIS, CRM, finance, collaboration.
Multi-step operations are designed with compensation and reconciliation paths; atomic rollback across independent systems is not assumed.
Repeated lookups are cached within a run so the agent doesn't burn tokens or rate limits re-fetching the same record.
Outputs from one tool become typed inputs to the next — no string-hacking, no silent schema drift.