Whole processes automated, not islands of scripts
Quote-to-cash, hire-to-retire, incident-to-resolution — we automate the whole arc, handling the messy handoffs between teams and tools.
Point automations save minutes. End-to-end automation saves cycles. The win comes from eliminating handoffs, not shortening individual steps. Our platform treats the process as a first-class object — stateful, observable, and recoverable.
How a process becomes fully automated
- 01
Model the process
Capture the real flow — including exceptions — as a typed state machine, not a happy-path diagram.
- 02
Automate the steps
Each state gets an agent, a rule, or a human task. The orchestrator routes work to the right handler based on context.
- 03
Observe and tune
Every run is instrumented. Bottlenecks, retries, and escalations show up as metrics you can act on.
Capabilities
Durable state
Long-running processes survive restarts, outages, and migrations without losing context.
Exception paths
Every happy path has an exception path. Timeouts, approvals, and compensating actions are modeled, not improvised.
Versioned processes
Process definitions are versioned. In-flight runs finish on the version they started on; new runs get the latest.
SLA tracking
Each process carries its SLA targets; the platform alerts before a breach, not after.